About the Programme
New Oceans provides a Key Account Management Training Programme that takes the best in sales, and marketing mastery and blends them with the latest in communication, personal development and accelerated learning techniques.
This programme is a way of developing that Key Account Management Mastery through the core skills and thinking of Neuro-Linguistic Prgramming (NLP). NLP is the study of what works in thinking, language and behaviour. It is a way of coding and reproducing excellence that enables you consistently to achieve the results that you want for yourself, your customer and your business.
This Key Account Management Mastery programme equips you with the thinking and skills necessary to achieve outstanding performance in the ever changing business world of today and the future.
This workshop is based on four successful principles:
- visualise and understand your customer's view of the world
- follow a creative, structured account development process
- build rapport and partnership with your account at all levels
- develop personal mastery throughout the account team
Key Account Mastery provides the means of managing the relationships between you and your customer so that you determine where your relationship is today and where it will be in the future and how you will travel this road of success.
Our key customer accounts are our single most precious resource. They are almost certainly our greatest source of volume; they should be our major source of profits.
Learn to extend the real hand of partnership with your customers by finding ways to: improve their sales, reduce their operating costs, raise their productivity, and increase their profits - a true business partnership.