Here are a few benefits that our trainees report:
PARTICIPANTS find that the skills enhance the quality of their life and help them discover new direction.
HR MANAGERS have improved success rates in interviewing, which leads to reduced staff turnover and savings in recruitment and induction.
They improve their ability to coach, counsel and appraise their people. They are more aware of the meanings behind what people are saying - thereby gaining a greater understanding of what's really going on, especially where conflict is involved.
They are more effective at aligning different departments, interest groups and opposing bodies to create cohesion and harmony.
When dealing with awkward situations such as early retirement, redundancy, down-sizing and disciplinary action they are able to maintain their own well-being by being objective and remaining detached from unwanted emotions. They can achieve this objectivity without losing the trust of the individual concerned or their ability to empathise with them.
By using the structured outcome model they are better able to give more pertinent career guidance, especially for those that the company sees as future senior management.
MANAGERS notice their enhanced ability to motivate themselves and others as they communicate more effectively. As their management skills improve, stress decreases, results improve through creativity and more effective problem-solving and decision-making.
CONSULTANTS benefit from improving their relationships with clients. They like the value added by their increased ability to deliver what the client really wants through precise communication.
SALES people are better able to develop long-term relationships for long-term business results. By creating a win-win outcome, they are able to minimise buyer remorse.
Improved questioning techniques enable sales people to more accurately define customer needs and stimulate the desire to buy.
By understanding their relationship to time and organisation, they are able to make more use of prime selling time.
With the use of sensory language that corresponds to customer preferences, they are able to present their products with greater impact.
Being able to control their own frame of mind, they become more resilient and less susceptible to rejection.
By reading the responses to their actions, and developing greater flexibility, sales people continually improve their skills to achieve more consistent results.
TRAINERS appreciate the quantum leaps in their effectiveness at, and in their enjoyment of, training others. They especially like the wide range of skills and techniques that they can use to improve their own courses.
They are better able to make their trainings come alive and be memorable by using sensory-based language and descriptive metaphors.
They have greater confidence and presence when presenting in front of a group.
They are better able to accurately assess the needs of a group and be flexible in the way that they meet those needs. By understanding different learning styles, trainers develop multiple descriptions for the learnings they wish to deliver.
By stimulating a desire to learn, and motivating people to do so, trainers consistently increase participant involvement. Trainers are able to plan and structure their course for maximum learning and integration of the skills within the time available.
