We accept payment by PAYPAL (which also supports Visa, Mastercard, Eurocard, Amex and Switch). Our website is secure: all payments are handled through Secure
Trading, giving you complete security and peace of mind. All downloadable orders will normally be available instantly via a weblink emailed to the email address you provide. All other orders will normally be despatched the same day although some orders can take a little longer. If an item is not in stock we email or phone you so that you know when to expect it. If you would rather not wait you have the option to cancel the order. If an item is not available we email or phone you so that you know when to expect it. If you would rather not wait you have the option to cancel the order.
For orders made from the UK or the European Union 17.5% VAT is added where applicable. Orders from all other countries are VAT free. Please note VAT only applies to audiotapes, CDs and videos, and profilers. Books are exempt from VAT.
Please note that cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.
For books, CD’s, DVD’s, software and videotape : we operate a “no quibble” returns policy: you may cancel your order at any time before your order is shipped and up to 7 working days after you receive your order. Any items to be returned should be sent, in mint condition, to New Oceans (address as below).
Please contact them at [email protected] or on +44 (0) 1727 869782 for the procedures to follow. Full refund or credit will be given and if you are in the UK we will even refund your postage. All you have to pay is the return postage. This policy does not apply to audio or videotapes or computer software from which the wrapping has been removed. In the unlikely event that you have any complaints please contact New Oceans at the above address.
These terms and conditions are governed by and construed in accordance with English Law with English courts having exclusive jurisdiction.
Copyright © 2006 New Oceans. All Rights Reserved.